The National Health Insurance Authority (NHIA) has held a one-day dissemination workshop on its Medium-Term Strategic Plan (MTSP) for its Directors and Deputy Directors.
Titled “Innovation for Universal Health Coverage,” the MTSP will guide the Authority’s activities over the next three years (2026-2028). It sets out five objectives: to achieve 80 per cent population coverage, eliminate unauthorised charges, attain a medical loss ratio of 80:20, digitalise 80 per cent of NHIA operations, and improve institutional performance by at least 80 per cent.

Presenting the plan, the Acting Director for Research, Policy, Monitoring and Evaluation (RPME), Suleymana Abass, said it was derived from the framework of the National Development Planning Commission (NDPC) and aligned with the country’s overall development planning.
He said the MTSP would guide the Authority’s Plan of Work (POW) and encouraged all directorates to use its objectives as their reference point.
Mr Abass explained that the plan was developed in response to key challenges identified under the previous MTSP, which ended in 2025. These include rising claims costs and over-reliance on the National Health Insurance levy; widespread illegal charges that undermine financial protection and public trust in the scheme; coverage gaps and low retention; and variations in quality and system integration.

He said the new targets were designed to close the gaps identified in earlier plans and ensure the sustainability of the National Health Insurance Scheme (NHIS).
Speaking on behalf of Executive Management, the Deputy Chief Executive, Operations, Dr Senanu Kwesi Djokoto, urged all directorates to take ownership of the MTSP and work towards achieving its targets.
He said the NHIA should reach Universal Health Coverage by the end of the current plan and called on directorates to ensure that all their work is aligned with it.
Dr Djokoto also expressed Executive Management’s appreciation to the RPME Directorate for its role in developing the MTSP.




















